Our customers are best qualified to express the level of service we deliver. Here are unsolicited comments we have gathered from some of our customers who have been kind enough to share their positive experiences.
Click to view Spencer Industries Testimonial
Matt Vlach, Manufacturing Operations Manager
The professionals at AIT provide fast and detailed solutions to ease the complexity that comes with a customized software project. Their experiential knowledge and continued support are key to an effective strategy and implementation success.
Zoom Tong, IT Manager
The developer training was critical to the mission of the IT Applications Team. AIT provided 5 days of excellent training. The trainer was completely knowledgelable and patience with an IT team consisting of zero experience to some development experience. We appreciate AIT support in providing such a training based on our needs. Would definitely be looking forward to having future training with AIT for our new developers.
Mark Darley, Business Systems Analyst III
The support we have received from Melinda Miller has been outstanding. She has in-depth knowledge of our system and how we use it. She has been very responsive to any needs we have. There has never been an instance where Melinda has failed to meet any request we have had.
Charles Lawrence, President
The planning, implementation, and post-launch experience have all met or exceeded our expectations. AIT did what they said they were going to do. They listened, studied, planned, and then executed and delivered what we asked for and needed.
Debbie Lofgren, Controller
It has historically taken hours and hours to produce a financial statement for corporate. Since we went live with SyteLine, I am now able to get this done in about 5 minutes! MAGIC!!!!
The best thing about working with AIT is their complete and thorough understanding of all aspects of manufacturing and business processes. Their recommended solutions are creative and complete. They are very responsive, with a sense of urgency, which has helped us many times by resolving issues quickly, correctly and efficiently.
Debbie Lashbrook, Corporate Controller
I don’t think in all my history with the company have we been able to have an upgrade/conversion go so well. I’m very impressed.
Director of IT
The staff at AIT has been nothing but consistent in the almost 12 years we have been doing business with them. I never have to worry. The support is so exceptional that I literally feel like I am their only customer. They are a true extension of our company, a real partnership. There has never been any incident, question or issue where they weren’t able to completely take care of us.
Mike Harman, ERP Manager
We have worked with AIT for a number of years on projects with differing scopes, including a Doctrak deployment, application support and adoption/training, functional reviews and process improvement.
We have always found them to be professional, knowledgeable and approachable. And importantly they are good communicators, engaging with, listening to and understanding business users requests and requirements, then backing this up with solid functional solutions. They genuinely are there to help you with the best solution to a challenge – not the most complex or expensive but the one that fits the requirement